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Identity Verification

We have been unable to verify your identity through our automated process. In order to proceed with account registration, please provide one (1) form of identification from List A, one (1) from list B, and one (1) “selfie” photo displaying the front of your ID selected from List B. If your name and/address is different than what was provided on documents from List A and List B, please also provide a document from List C.

Documents must be original, not expired, in color and clearly display the required information.

The following formats are accepted for document upload: .JPEG, .PDF, .PNG, .DOC, .DOCX, .RTF, .BMP, .GIF, .JPG, .TIF.

To upload more than 1 file hold down the Control Key while selecting the files to upload.
NOTE: Max files to select for List A and List C is 2, List B is 3.

1

List A: front and back (if required for document):


  • Social Security Card (card must be signed, front and back required)
  • W-2 Form (from previous tax year)
  • 1099 Form (from previous tax year)
Please select identification type
No file chosen

ListA - Sorry, your documents could not be uploaded because we don't recognize the file type. Please note that you can only upload .JPEG, .PDF, .PNG, .DOC, .DOCX, .RTF, .BMP, .GIF, .JPG, .TIF

ListA - Sorry, your documents could not be uploaded because the file size is too big. If you need help uploading your documents, please contact Player Support.

ListA - Sorry, your documents could not be uploaded because the number of files to upload are max 2. If you need help uploading your documents, please contact Player Support.

2

List B: Document and Photos to Confirm Address and Identity (Required)


We are in need of some information and ask that you take a moment to send us the following:

  • Select one (1) of the following government issued IDs from the list below:
    • Driver's License with current address
    • US state-issued identification 
    • US Military Identification card
    • Mexican Consular Identification card
  • You will need to take three (3) photos as instructed below:
    • Take one (1) photo of the front of the government issued ID you selected;
    • Take one (1) photo of the back of the government issued ID you selected; and
    • Take one (1) “selfie” photo of you holding your chosen government-issued ID.   Your selfie should be taken so that the front of the ID is displayed.    

                    **While taking the selfie, you should hold the identification card like the below picture.  Please make sure that all images comply with the Selfie/Photo Image Requirements listed below.

 

identification card

 

**Selfie/Photo Image Requirements

  • Do not edit the images in any way.
  • ID should be completely readable and not covered.
  • The selfie needs to include your full face and head, with no distortions, shadows or reflections of light.
  • If someone takes the selfie for you, make sure they take it from up close and include as little background as possible (remember, no cropping is permitted).
  • Don’t wear sunglasses, hats, or anything else that obstructs your face. If possible, remove glasses (even clear ones) to avoid problems with glare.
  • Make sure we can clearly see your face.
Please select identification type
No file chosen

ListB - Sorry, your documents could not be uploaded because we don't recognize the file type. Please note that you can only upload .JPEG, .PDF, .PNG, .DOC, .DOCX, .RTF, .BMP, .GIF, .JPG, .TIF

ListB - Sorry, your documents could not be uploaded because the file size is too big. If you need help uploading your documents, please contact Player Support.

ListB - Sorry, your documents could not be uploaded because the number of files to upload are max 3. If you need help uploading your documents, please contact Player Support.

3

List C: Document to confirm Address or Name if different than documents provided in List A or B (Optional)


If Name or Address is different than what was provided on documents from List A or B, please also provide a document from List C.

  • Utility Bill (electric or water) not more than 2 months old
  • Marriage Certificate
  • Divorce Decree
Please select identification type
No file chosen

ListC - Sorry, your documents could not be uploaded because we don't recognize the file type. Please note that you can only upload .JPEG, .PDF, .PNG, .DOC, .DOCX, .RTF, .BMP, .GIF, .JPG, .TIF

ListC - Sorry, your documents could not be uploaded because the file size is too big. If you need help uploading your documents, please contact Player Support.

ListC - Sorry, your documents could not be uploaded because the number of files to upload are max 2. If you need help uploading your documents, please contact Player Support.

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